Cancellation Policy: All cancellations are subject to an administration fee.
Cancellations outside peak periods made less than 7 days prior to arrival will incur the cost equivalent to one night’s stay. Cancellations made prior to 7 days from your date of arrival will incur a $20 administration fee.
Cancellations for Easter, Christmas, Public Holidays, School Holidays or other periods of seasonal demand, made less than 14 days prior to the start of the holiday period (not the date of your arrival) are non-refundable and non-transferable until we are able to re-book your site or accommodation for the same period. Cancellations made prior to this period will incur a $20 cancellation fee.
Please note for Group Bookings, these conditions apply individually to each room or site, not to the group as a whole.